Help & Support
Returns & Refunds
Understand the steps for returning an eligible purchase and receiving a refund.
Before starting a return
Review the product and seller return terms. Some products may have condition, hygiene, customization, or time-limit restrictions.
Request a return
Contact support from your order details with the reason for the return and clear photos where the item is damaged or different from the listing.
Refund timing
Refunds are processed after the return is received and reviewed. The time for funds to appear depends on your payment provider.
